I totally love this charm. I approached Sandy with a pic of a charm I found on a large retail jewelers' website and told her what my intent was. She very quickly came up with a charm I like even better! I am absolutely in love with it and it conveys the exact message I want. I plan to pick her brain for more gift ideas! Plus, Sandy is amazing. Super nice, a real feel for what I am trying to convey and exceptionally fast. I truly enjoyed the experience as much as I love the end result. Thank you Sandy... you will be hearing from me again--soon.